We want to thank you for shopping with us and supporting our Brand...…
We operate with an EXCHANGE ONLY return policy. THE GOOD NEWS is, that you have up to 14 days after you make your purchase to decide if you want to return your purchased items for an exchange. You will be responsible for paying for your shipping costs on returning your item(s) unless the item received was damaged or incorrect. All returned items must be in their original package, unworn, unwashed, and undamaged condition to be eligible for exchange. Any returned items that appear to have been worn, washed, or damaged in any way will be ineligible for exchanges.
Should we approve your exchange we will send you an email to let you know that we have received your returned item and that it is eligible for the exchange.
All returns for exchange can be sent to 14301 FNB Parkway Suite 100 Omaha, Ne 68154
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We DO NOT guarantee that we will receive your returned item.
Any returned items that do not meet our guidelines will be ineligible for exchange.
Exceptions are what follows:
If your item was damaged/incorrect upon receipt, please email info@whoscrubdyou.com within 48 hours of receiving the package. Please include your first/last name, order number, and photographs of the damaged/incorrect item. After review, we will happily send you a shipping label to return the item(s) and have them replaced at no additional cost to you!
Once we receive your return, please allow up to 3-5 business days for mailing out your new items. We will send you an email containing this information. If you do not receive an email within 3-5 business days after your return has been reviewed and approved, after checking your spam folder, please contact us via email.
Still have questions about exchanges? Please email us at info@whoscrubdyou.com and a member of our team will get back to you within 48 hours
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